IT Service Manager
Futures.WorksHilversum, North Holland, Netherlands
Posted January 5, 2026
Full Time
About the Company
Futures.Works is a global talent‑solutions provider that bridges people and opportunities through a technology‑driven platform. The company specializes in recruitment, sales enablement, and networking, enabling clients to connect with the right talent and partners at any time, whether online or in person. By blending a worldwide network with flexible, face‑to‑face interactions, Futures.Works offers a seamless experience that adapts to each client’s preferred meeting style. This hybrid approach delivers unmatched agility and a personalized touch, positioning the firm as a distinctive leader in the talent‑and‑networking space.
Job Description
Futures.Works is looking for an IT Service Manager to join a leading retailer in the middle of a digital transformation. As a service manager, you will optimize the IT service chain, manage external suppliers, and advise on service improvements.
Requirements
- Relevant HBO education
- 3-5 years of experience in Service (level) Management or contract management within an IT context
- Communicatively strong and experienced in maintaining relationships
- Proficient in both Dutch and English
Benefits
- Good working conditions
- Market-conform salary
- Opportunity to further develop yourself within a cohesive team