Sr. Desktop Technician

The Desktop Technician job family is responsible for diagnosing and resolving all desktop support issues, implementing installations and upgrades for software and hardware, and providing technical instruction to others.

Requirements

• 5+ years of increasingly responsible professional experience
• Expert knowledge of supported client operating systems configuration and installation in a Novell environment, NT and Windows 2000, Windows XP, Windows 7
• In depth knowledge of virtual environments and technology
• Good oral and written communication skills

Benefits

• Incident and Request Management
• Technical instruction to others
• Implementation of installations and upgrades for software and hardware