This role is responsible for development and implementation of FWD business system that will support different functional areas and BAU processes.

Requirements

Conducts system analysis and design, process flow modelling (such as Sequence, DFD, Workflow...etc.), and client process re-engineering;
Recommends solutions or workarounds to customers’ business issues.
Provide effort estimation.
Perform full stack systems development and enhancements to support business needs using the appropriate technologies
Perform unit and integration testing
Assists in testing and production environment setup.
Participates in system testing (SIT) and supports user acceptance testing (UAT)
Provides system solutions where applicable
Prepare user procedure manual
Preparation of management reports
Collaborates with FSA and other technical resources to ensure that the solution is aligned with the requirements.
Ensure that organization policies, procedures and standards (such as SDLC, Security, Audit guidelines) are met in the delivery of the solutions.
Assist if production support as needed
Submissions of “Business as Usual” (BAU) Requests
Assistance to batch operations
Systems troubleshooting
Determine and execute appropriate actions to restore service.
Verify the resolution is successful.
Ensure that product delivery incidents are tracked and updated
Maintain a BAU service requests and incident log for analysis

Benefits

Requirements

Conducts system analysis and design, process flow modelling (such as Sequence, DFD, Workflow...etc.), and client process re-engineering;

Recommends solutions or workarounds to customers’ business issues.

Provide effort estimation.

Perform full stack systems development and enhancements to support business needs using the appropriate technologies

Perform unit and integration testing

Assists in testing and production environment setup.

Participates in system testing (SIT) and supports user acceptance testing (UAT)

Provides system solutions where applicable

Prepare user procedure manual

Preparation of management reports

Collaborates with FSA and other technical resources to ensure that the solution is aligned with the requirements.

Ensure that organization policies, procedures and standards (such as SDLC, Security, Audit guidelines) are met in the delivery of the solutions.

Assist if production support as needed

Submissions of “Business as Usual” (BAU) Requests

Assistance to batch operations

Systems troubleshooting

Determine and execute appropriate actions to restore service.

Verify the resolution is successful.

Ensure that product delivery incidents are tracked and updated

Maintain a BAU service requests and incident log for analysis