Senior Client Success Director

We are seeking a Senior Client Success Director with deep expertise in Marketing effectiveness and econometrics to lead our most strategic client relationships and shape the future of our client success function.

Requirements

• 8+ years of experience in client success, consulting, or marketing analytics roles, with significant client-facing responsibility.
• Demonstrated expertise in Marketing Mix Modeling and econometrics (model interpretation, ROI analysis, elasticity, attribution methods).
• Proven ability to lead, manage, and develop high-performing Client Success teams.
• Demonstrated success in managing enterprise portfolios and influencing C-suite stakeholders across global brands.
• Demonstrated ability to manage client relationships and communicate complex analytics to non-technical audiences.
• Strong strategic thinking and problem-solving skills.
• Strong commercial mindset with experience identifying new opportunities.
• Excellent communication, presentation, and stakeholder management skills.
• Proven project management experience, with the ability to manage multiple projects simultaneously.
• Skilled in tools such as Excel, PowerPoint, and at least one analytics environment (R, Python, or similar).
• Bachelor's or Master's degree in a quantitative field (e.g., Statistics, Economics, Mathematics).

Benefits

• Flexible by design
• Brilliant benefits
• Culture with Heart
• Growth and development
• Meaningful work