This role is responsible for delivering a high level of service to prospects and residents while supporting leasing activity and maintaining occupancy within a fast-paced, customer-focused environment.
Requirements
- Greet and assist prospective residents, visitors, and callers in a professional and welcoming manner
- Conduct apartment tours and present the community and available homes with a polished and engaging approach
- Follow up with prospects consistently to support leasing activity and conversions
- Assist with the preparation and execution of lease agreements in accordance with company policies
- Maintain accurate records using Yardi Voyager and CRM systems
- Provide a high level of customer service while maintaining professionalism and attention to detail
- Support the onsite team in maintaining a well-presented and welcoming community environment
- Manage multiple responsibilities while maintaining organization and follow-through
- Required schedule includes every Saturday and four weekdays
Benefits
- Rent Discount
- Professional Development and Training
- Employee Assistance Program
- PTO, Paid Holidays, and a Floating Holiday
- Medical, Dental, and Vision Insurance
- Optional Short-Term Disability, Long-Term Disability, and AD&D Insurance
- Life Insurance
- FSA, HSA
- 401(k)
- Pet Insurance