Call Center Representative - Tucker, GA (Hybrid)
Gainwell Technologies LLCGeorgia, United States
Posted September 25, 2025
29100 - 41600 USD year
Full Time
About the Company
Gainwell Technologies has been serving the federal Medicaid program for over 50 years, focusing on improving health outcomes for vulnerable populations. With a strong commitment to innovation, Gainwell offers comprehensive cloud-enabled services that drive cost savings and enhance patient/provider experiences across all stages of modernization in public health.
Job Description
Gainwell is seeking a Call Center Representative to join their team. This hybrid role involves providing excellent customer service, solving client problems, and ensuring smooth operation within the healthcare industry. The position offers work flexibility, learning opportunities, and career development, with a focus on innovation and client satisfaction.
Requirements
- High school diploma or GED
- 2+ years of customer service experience
- Knowledge of basic help desk software, computer software, and Microsoft Office applications
- Strong problem-solving skills
- Strong customer service skills
- Ability to understand role on a team
- High-bandwidth internet connection
Benefits
- Health benefits (medical, dental, and vision)
- 401(k) with company match
- Career growth and advancement opportunities
- Computer provided for work use
- Flexible vacation policy
