Call Center Representative - Conway, AR
Gainwell Technologies LLCConway, Arkansas, United States
Posted September 23, 2025
27200 - 38900 USD year
Full Time
About the Company
Gainwell Technologies has been serving the federal Medicaid program for over 50 years, focusing on improving health outcomes for vulnerable populations. With a strong commitment to innovation, Gainwell offers comprehensive cloud-enabled services that drive cost savings and enhance patient/provider experiences across all stages of modernization in public health.
Job Description
Gainwell is seeking a highly motivated Call Center Representative to join their team and contribute to improving health and well-being within the healthcare industry. This position involves providing client service, resolving inquiries, and collaborating with team members. The role offers a hybrid work environment and provides opportunities for career growth.
Requirements
- High School diploma or GED and 2+ years of customer service experience
- Knowledge of basic help desk software, computer software, and Microsoft Office applications
- Strong problem-solving skills
- Ability to work as part of a team
- Excellent written and oral communication skills
Benefits
- Competitive salary
- Comprehensive health benefits
- Educational assistance
- Flexible vacation policy
- 401(k) employer match
- Leadership and technical development academies
