Expert System Operations Manager
Gainwell TechnologiesOhio, United States
Posted March 11, 2026
105900 - 151300 USD
Full Time
About the Company
Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Job Description
Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values work flexibility, learning, and career development. You’ll add to your technical credentials and certifications while enjoying a generous, flexible vacation policy and educational assistance. We also have comprehensive leadership and technical development academies to help build your skills and capabilities.
Requirements
- Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field (Master’s or PMP preferred).
- 10+ years in IT systems engineering, operations, or infrastructure leadership (Medicare MIS or healthcare platform experience preferred).
- 5+ years in technical and service delivery leadership roles.
- Deep expertise in ITIL4, ITSM, and technical project execution within complex, regulated environments.
- Knowledge of HIPAA, SOC, and enterprise compliance frameworks.
Benefits
- Generous, flexible vacation policy
- 401(k) employer match
- Comprehensive health benefits
- Educational assistance
- Leadership and technical development academies
