Senior System Operations Manager
Gainwell TechnologiesRhode Island, United States • New York, New York, United States
Posted March 11, 2026
67900 - 96900 USD
Full Time
About the Company
Gainwell Technologies has been serving the federal Medicaid program for over 50 years, focusing on improving health outcomes for vulnerable populations. With a strong commitment to innovation, Gainwell offers comprehensive cloud-enabled services that drive cost savings and enhance patient/provider experiences across all stages of modernization in public health.
Job Description
We are seeking a Senior System Operations Manager to lead our team in unleashing the power of leading-edge technologies to improve healthcare and well-being. You'll have an opportunity to grow your career in a company that values work flexibility, learning, and career development.
Requirements
- Bachelor's degree in Computer Science, Information Systems, Engineering, or related field (Master's or PMP preferred)
- 10+ years in IT systems engineering, operations, or infrastructure leadership (Medicare MIS or healthcare platform experience preferred)
- 5+ years in technical and service delivery leadership roles
- Deep expertise in ITIL4, ITSM, and technical project execution within complex, regulated environments
- Knowledge of HIPAA, SOC, and enterprise compliance frameworks
Benefits
- Generous, flexible vacation policy
- 401(k) employer match
- Comprehensive health benefits
- Educational assistance
