Customer Service Representative

Customer Service Representative position at Vantage Elevation, LLC in Bronx, NY, interacting with customers, providing product information, taking orders, and resolving issues.

Requirements

• Associate’s degree required, bachelor’s degree preferred
• 2+ years of experience in customer service, order management, or administrative support
• Experience working with CRM, ERP, or order entry systems; familiarity with order lifecycle management preferred
• Proficiency in Microsoft Office (Outlook, Excel, SharePoint, etc.)
• Self-directed with ability to prioritize tasks, manage time effectively, and handle multiple responsibilities in a fast-paced environment
• Strong phone presence and written communication skills
• Strong problem-solving and decision-making abilities

Benefits

• Medical/Dental/Vision/Life Insurance
• HSA
• 401(K)/ Company Match/ Non-Elective
• Commuter Benefits (NYC)
• Generous Paid Time Off (PTO)
• Tuition Reimbursement
• Employee Assistance Program (EAP)
• Plum Benefits