Customer Success Manager - Iberia Market
Game StrategiesMadrid, Community of Madrid, Spain
Posted March 12, 2024
Full Time
About the Company
Game Strategies is a global leader in the use of video games and simulators as tools for companies and institutions to achieve their objectives.
Job Description
Customer Success Manager role in the Iberia Market, responsible for championing client success, renovation and upsell of corporate accounts, and forging lasting relationships. The role involves delivering top-notch service, ensuring renewals and reducing churn, and seizing opportunities for upselling and cross-selling within client portfolios.
Requirements
- At least 5 years of experience in account management or customer success role
- Proven ability to collaborate seamlessly with cross-functional teams
- Exceptional customer support skills
- Critical thinking and business acumen
Benefits
- Unlimited access to training video games
- Flexible working schedule and hybrid remote/office model
- Results-oriented business with 4-day workweek
- Competitive salary package with bonus and flexible compensation plan
- Exciting benefits and discounts with Cobee
- 23 holidays per year