Customer Success Manager- México

We're looking for a dynamic Customer Success Manager to champion client success, renovation and upsell corporate accounts and forge lasting relationships in the Mexico or Latam Market. You'll lead the change in client onboarding, providing hands-on training and collaborating seamlessly with our cross-functional tech teams to elevate the overall customer experience. Deliver top-notch service, ensuring renewals and reducing churn.

Requirements

• Cultivate enduring and robust relationships within your assigned accounts
• Deliver service aligned with stringent quality standards
• Master upselling and renovation
• Elaborate multi-year commercial proposals and close contracts
• Facilitate the onboarding process for clients

Benefits

• Growth opportunities
• Unlimited access to our entire catalog of training video games
• Competitive salary package that includes annual fixed gross salary + bonus + flexible compensation plan
• Having fun in our diverse and multicultural business