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Job description
Provide 1st and 2nd level client support in the onsite team, accepting disturbances and processing requests. Support standard applications, install, break & fix, exchange, and troubleshoot end devices.
Installations, break & fix, exchange, and troubleshooting for end devices. Documentation and ticket processing in the ticket system. Collaboration with 1st and 3rd level client support teams.
Good knowledge of Microsoft Windows versions, Active Directory, MS Office 365, and ticket systems is required. German language skills are necessary, with English skills desirable.
Company
Corporate Services • Tech, Software & IT Services
ganss personal is a leading recruitment and consulting firm specializing in the strategic placement of professionals. They offer comprehensive services including personnel consulting, recruitment, and outplacement, connecting qualified candidates with suitable positions and assisting companies in building high-performing teams. With a focus on IT Management, Office Management, and academic professions, ganss personal leverages a robust database of over 10,000 specialists and a decade of experience to deliver efficient and effective recruitment solutions. Their commitment to maintaining up-to-date candidate information and a broad network ensures a strong match between talent and opportunity, benefiting both job seekers and employers.
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