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Job description
As an IT-Support Analyst, you will process incoming requests, create and resolve tickets, and support IT users in the hardware and software environment. You will work in a hybrid model, with 40% remote work after training.
Your main responsibilities will include monitoring, processing, and tracking tickets, as well as password resets and user administration in various systems. You will also document activities in the ticket system.
We are looking for someone with technical understanding and system knowledge, particularly in Windows and MS Office. You should have very good German knowledge (C1 or mother tongue) and good English knowledge (from B1 level).
Company
Corporate Services • Tech, Software & IT Services
ganss personal is a leading recruitment and consulting firm specializing in the strategic placement of professionals. They offer comprehensive services including personnel consulting, recruitment, and outplacement, connecting qualified candidates with suitable positions and assisting companies in building high-performing teams. With a focus on IT Management, Office Management, and academic professions, ganss personal leverages a robust database of over 10,000 specialists and a decade of experience to deliver efficient and effective recruitment solutions. Their commitment to maintaining up-to-date candidate information and a broad network ensures a strong match between talent and opportunity, benefiting both job seekers and employers.
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