Senior Client Success Manager (Mid-Market)
Garner HealthNew York, New York, United States
Posted April 17, 2026
117000 - 140000 USD
Full Time
About the Company
Garner is a healthcare technology company that partners with employers to redesign healthcare benefits using clear incentives and powerful, data-driven insights.
Job Description
Garner is seeking a Senior Client Success Manager to join its Client Success team. The role will report to the Director of Client Success (mid-market) and will be responsible for driving engagement, satisfaction, and retention across a high-volume mid-market book of business (100–999 lives).
Requirements
- 4+ years of experience managing a large, high-performing B2B book of business
- Demonstrated client management expertise, including ownership of executive relationships and day-to-day account management
- Exceptional project management and organizational skills
- Data-driven mindset, leveraging KPIs and client insights to proactively identify risks, optimize engagement, and drive measurable ROI
- Strong executive presence and communication skills (both written and presentation)
Benefits
- Flexible PTO
- Medical/Dental/Vision plan options
- 401(k) with company match
- Flexible spending accounts
- Teladoc Health
