Senior Client Success Manager (Large Market)

Garner is seeking a Senior Client Success Manager to drive engagement, satisfaction, and retention across a large market book of business. The ideal candidate has 5+ years of experience managing a large B2B book of business, with a proven track record of driving engagement and client satisfaction, preferably in the healthcare and benefits industry.

Requirements

• 5+ years of experience managing a large, high-performing B2B book of business
• Proven track record of driving engagement, client satisfaction, and NRR
• Exceptional project management and organizational skills
• Data-driven mindset, leveraging KPIs and client insights
• Strong executive presence and communication skills
• Possesses a proven track record of curiosity and independent problem-solving

Benefits

• Flexible PTO
• Medical/Dental/Vision plan options
• 401(k) with company match
• Flexible spending accounts
• Teladoc Health