Client Success Associate
GartnerJapan
Posted March 17, 2026
Full Time
About the Company
Gartner is a leading research and advisory company that guides the leaders who shape the world. Our mission is to deliver actionable, objective business and technology insights to help enterprise leaders and their teams succeed with their mission-critical priorities.
Job Description
The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure that every Gartner client receives value far exceeding their investment. Associates seek to understand and surface client’s business priorities, breakdown challenges, and identify the most effective ways to support the client in making the right decisions for their business.
Requirements
- Native-level Japanese, business level English
- 1+ year relevant professional and/or relevant internship experience (sales internships and/or experience a plus)
- Proven track record of success fueled by a passion for delighting clients
- Ability to demonstrate strong communication, collaboration, prioritization, critical thinking, and influencing skills; ability to be agile and flexible
- Ability to present to individuals, large groups and high influence stakeholders both internally within Gartner and externally
- Well defined Time Management and Organizational skills
- Bachelor’s degree preferred
Benefits
- Competitive salary
- Generous paid time off policy
- Charity match program
- Medical
- Parental Leave
- Employee Assistance Program (EAP)