Client Success Partner

The Client Success Partner is responsible for delivering value to clients, ensuring they have the conviction to renew and grow their partnership with the Gartner conference business, and driving client retention and growth.

Requirements

• 1-3 years' relevant experience in customer-facing/client-focused positions
• Passionate about service delivery and driven by client success
• Strong business acumen and ability to persuade others
• Ability to quickly identify and assess client needs and objectives
• Ability to receive, interpret, and react to client requests in a customer-focused manner and with a high degree of professionalism
• Highly organized with a strong attention to detail
• Excellent written and verbal communication skills, including presentation skills
• Ability to manage multiple deadlines, prioritize, and work under pressure
• Ability to work independently and within a team
• Proficiency in the MS Office suite and G-suite
• Willingness to travel 6-8 times per year

Benefits

• World-class benefits
• Highly competitive compensation
• Disproportionate rewards for top performers