Collections Specialist (Saudi National)

The Collections Specialist will be responsible for initiating contact with clients to ensure they pay for services within the terms of the contract. The role involves evaluating credit history, reviewing and preparing sales agreements, and coordinating with internal teams to validate client balances and collect payments. The ideal candidate will have a Bachelor's degree, native-level Arabic, business-level English, and 5+ years of related office experience in customer service, collections, or sales support.

Requirements

• Native-level Arabic and business-level English language skills
• Bachelor's degree or equivalent work experience
• 5 or more years of related office experience in one of the following areas: Customer Service, Collections, Sales Support
• Proficient in all Microsoft Office Software
• Oracle and a CRM system knowledge a plus
• Ability to communicate with a diverse audience at various levels and all countries and cultures within the organization
• Effective listening skills and an excellent customer service mindset
• Ability to work proactively in a fast-paced, high-pressure environment
• Excellent time management skills and ability to meet tight deadlines
• Strong analytical and problem-solving skills; attention to detail
• Ability to adapt to a constantly changing environment
• Ability to build strong internal/external business partnerships

Benefits

• World-class benefits
• Highly competitive compensation
• Disproportionate rewards for top performers