Operations Supervisor, Dishroom

The Operations Supervisor, Dishroom is responsible for supervising food production employees to ensure security, safety, quality assurance of products, and compliance with regulations. The role involves managing labor and material cost controls, preparing management reports, and ensuring compliance with customer specifications and regulatory requirements.

Requirements

• Supervising thirty plus food production employees
• Ensuring quality production standards are followed and maintained
• Ensuring employees adhere to HACCP, FDA, USDA and safety regulations and compliance with company policies and procedures
• Preparing management reports (ex. attendance, HAACCP and labor)
• Responsible for safety, quality and compliance with customer specifications and regulatory requirements and company policies and procedures
• Ensures specifications, airline diagrams, and other standards are accurate according to the airline specifications
• Conducts inventory of Gate Gourmet products and customer materials to ensure proper usage and minimization of waste
• Completes required requisitions for the Storeroom to ensure adequate supply is maintained
• Responsible for maintaining daily temperature logs and other logs and reports as required
• Works with maintenance staff to ensure preventive maintenance of machinery according to schedules
• Controls material cost and other controllable costs
• Maintains all financial goals related to productivity, overtime, labor goals and hours per flight
• Works with management staff to improve performance of the unit
• Manages work flow balancing - - the division of responsibilities amongst employees on each shift
• Determines when and whether to call employees in to cover staffing needs
• Ensures compliance with company Wage & Hour policy
• Trains and monitors employees on proper work procedures
• Monitors daily manpower planning and schedules employees
• Responsible for employee retention and reducing employee turnover
• Responsible for coaching, counseling and preparing corrective actions for employees
• Reviews and ensures employees in chain of command are in correct cost centers and correct job titles
• Reviews and ensures union represented employees’ pay rates are correct based on wage scales and seniority

Benefits

• Paid time off
• 401k, with company match
• Company sponsored life insurance
• Medical, dental, vision plans
• Voluntary short-term/long-term disability insurance
• Voluntary life, accident, and hospital plans
• Employee Assistance Program
• Commuter benefits
• Employee Discounts
• Free hot healthy meals for unit operations roles