Técnico en Soporte para Mesa de Servicios TI en Horario Rotativo 24/7 (Presencial - El Salvador)
GBMEl Salvador
Posted January 22, 2026
Full Time
About the Company
Gulf Business Machines (GBM) is a leading digital solutions provider with over 35 years of experience, offering comprehensive IT system integration, networking infrastructure, data center services, and more. As a trusted partner to global tech giants like IBM, Cisco, and VMware, GBM delivers tailored solutions to meet complex business needs across the Gulf region.
Job Description
Providing technical support to users, registering and prioritizing incidents and service requests, guiding users in problem-solving solutions, and performing diagnostics.
Requirements
- Technical knowledge: Experience in customer service, knowledge of operating systems and applications, desirable experience in remote support and access tools
- Basic concepts of networks, TCP/IP, DHCP, DNS, routers, Switches, Software and application installation
- Positive attitude, teamwork, self-motivated, responsible, organized, quality, customer-oriented
Benefits
- Paid transportation provided after 22:00
- 24/7 rotating schedule with 39 night hours and 44 weekly hours, 2 days off per week