Rural Support Agent
GCIAlaska, United States
Posted January 7, 2026
Part Time
About the Company
GCI is a pioneer in the communication and technology industry, bringing services to remote communities and challenging conditions in North America.
Job Description
The Rural Support Agent will support the Rural Network Operations with preventative maintenance of satellite and wireless company assets located in rural communities of Alaska.
Requirements
- Maintenance Inspections: Monthly Station check ensuring site is secure, no damage, and equipment has a visual inspection.
- General Housekeeping/upkeep of Site: brush clearing, trash removal, sweeping/cleaning of facility.
- Aid traveling employees and contractors for site access and general labor.
- Snow removal from satellite dish(es).
- Generator fueling during power outages.
- Report service outages, theft, destruction/damage weather events or damage immediately.
- Technical Support: On Call/Call Out as necessary to provide remote assistance as directed by technical support.
- Swap basic equipment and complete basic troubleshooting steps with assistance and as directed by technical support.
- Wireless Customer Premise CPE Installation: Install equipment at customer location for GCI wireless internet to include mounting equipment and connecting to customer computer.
Benefits
- Competitive salary
- Benefits package
- Opportunities for career growth and development