The Rural Support Agent will support the Rural Network Operations with preventative maintenance of satellite and wireless company assets located in rural communities of Alaska.
Requirements
- Maintenance Inspections: Monthly Station check ensuring site is secure, no damage, and equipment has a visual inspection.
- General Housekeeping/upkeep of Site: brush clearing, trash removal, sweeping/cleaning of facility.
- Aid traveling employees and contractors for site access and general labor.
- Snow removal from satellite dish(es).
- Generator fueling during power outages.
- Report service outages, theft, destruction/damage weather events or damage immediately.
- Technical Support: On Call/Call Out as necessary to provide remote assistance as directed by technical support.
- Swap basic equipment and complete basic troubleshooting steps with assistance and as directed by technical support.
- Wireless Customer Premise CPE Installation: Install equipment at customer location for GCI wireless internet to include mounting equipment and connecting to customer computer.
Benefits
- Competitive salary
- Benefits package
- Opportunities for career growth and development