Account Manager
Gear IncHÃ Ná»™i, Vietnam
Posted December 11, 2025
Full Time
About the Company
Gear Inc is a global business process outsourcing provider that delivers customized solutions across contact center, customer experience, content moderation, data management, and gaming support. Leveraging a workforce of over 6,000 professionals in 24 countries and support for 75 languages, the company combines cutting‑edge technology with local expertise to scale operations, enhance customer interactions, and accelerate innovation for leading enterprises. Its core differentiators include precise custom integration, a worldwide footprint that balances local nuance with global strategy, and a commitment to secure, measurable results. Gear Inc partners with brands to build tailored engines of growth, enabling them to focus on core functions while achieving operational excellence.
Job Description
The Account Manager is a proactive and strategic leader responsible for overseeing a specific business vertical, ensuring smooth operations, achieving key performance metrics, and leading a high-performing team.
Requirements
- Client Management and Interaction
- Client Retention and Needs Analysis
- Driving Client Satisfaction
- Providing Regular Progress Updates
- Managing Client Feedback and Escalations
Benefits
- Competitive Basic Salary
- End-of-year bonus
- Annual performance reviews
- Open and honest culture
- Training and career development opportunities