Quality Analyst
Gear IncThanh KhĂȘ Ward, Vietnam
Posted January 5, 2026
Full Time
About the Company
Gear Inc is a global business process outsourcing provider that delivers customized solutions across contact center, customer experience, content moderation, data management, and gaming support. Leveraging a workforce of over 6,000 professionals in 24 countries and support for 75 languages, the company combines cuttingâedge technology with local expertise to scale operations, enhance customer interactions, and accelerate innovation for leading enterprises. Its core differentiators include precise custom integration, a worldwide footprint that balances local nuance with global strategy, and a commitment to secure, measurable results. Gear Inc partners with brands to build tailored engines of growth, enabling them to focus on core functions while achieving operational excellence.
Job Description
Gear Inc. is seeking a QA (Quality Analyst) Specialist for our Moderation teams on a full time basis. The ideal candidate will play a crucial role in ensuring the implementation and efficiency of quality.
Requirements
- Conduct daily monitoring, reviews and assessments, prepare documentation, measure quality performance
- Review track and manage the implementation & efficiency of all quality monitoring procedures and inspection systems
- Conduct data analysis to identify areas for improvement
- Be detail-oriented with strong analytical skills
- Willing to handle multi-projects
- Works independently with minimal supervision
- Assist in training as needed
- Team player and has excellent interpersonal skills
Benefits
- Attractive salary, night shift allowance and annual salary review
- Premium Healthcare and Mental Health Care service for you, 100% covered by the company
- Extra bonus per personal events (Wedding, Funeral, Hospitalization, Newborn baby) and a very cute baby box for staff who are going to welcome a new baby angel to the world
- Annual health check
- Summer vacation (Paid days off and bonus)
- Paid leave (12 days/year)
- 5 shifts per week amounting to 40 hours (Monday-Sunday), arranged by the company
- International, fun, and professional working environment
- An open and honest culture where people are valued, treated fairly and trusted and empowered
- Modern hardware (Laptop and other equipments provided)
- Free drinks (coffee, tea, etc.)
- Nap room for a quick rest
- Training and career development opportunities: Continuous and professional training to fully develop your potential