Real-Time Analyst (Fresher) - Da Nang
Gear IncThanh KhĂȘ Ward, Vietnam
Posted January 5, 2026
Full Time
About the Company
Gear Inc is a global business process outsourcing provider that delivers customized solutions across contact center, customer experience, content moderation, data management, and gaming support. Leveraging a workforce of over 6,000 professionals in 24 countries and support for 75 languages, the company combines cuttingâedge technology with local expertise to scale operations, enhance customer interactions, and accelerate innovation for leading enterprises. Its core differentiators include precise custom integration, a worldwide footprint that balances local nuance with global strategy, and a commitment to secure, measurable results. Gear Inc partners with brands to build tailored engines of growth, enabling them to focus on core functions while achieving operational excellence.
Job Description
Gear Inc is seeking Real-Time Analyst positions for our Moderation team. Our Real Time Analyst will work directly with Regional Workforce Manager and be responsible for following tasks, including but not limited to: Real-Time Performance Monitoring, Intra-day Workforce Management, Trend Analysis & Forecasting, Incident Management & Communication, Reporting & Data Storytelling, and SLA & Target Attainment.
Requirements
- A relevant university degree and at least 6 months of hands-on experience in a data-focused role
- Excellent data analysis and logical reasoning skills
- Proficiency in MS Excel/Google Spreadsheet and ability to manipulate data with ease
- Fluent and effective English communication
- Meticulous eye for detail
Benefits
- Competitive Basic Salary
- Lunch allowance
- Additional Bonus, Profit Sharing
- 100% compulsory insurance covered by the company after the probation
- Premium Healthcare and Mental Health Care service for you, 100% covered by the company
- Extra bonus per personal events
- Annual health check, annual flu vaccination
- Fantastic internal events
- Summer vacation (Paid days off and bonus)
- Paid leave (12 days/year)