Team Leader For Content Moderation Process
Gear IncKolkata, West Bengal, India
Posted January 5, 2026
Full Time
About the Company
Gear Inc is a global business process outsourcing provider that delivers customized solutions across contact center, customer experience, content moderation, data management, and gaming support. Leveraging a workforce of over 6,000 professionals in 24 countries and support for 75 languages, the company combines cutting‑edge technology with local expertise to scale operations, enhance customer interactions, and accelerate innovation for leading enterprises. Its core differentiators include precise custom integration, a worldwide footprint that balances local nuance with global strategy, and a commitment to secure, measurable results. Gear Inc partners with brands to build tailored engines of growth, enabling them to focus on core functions while achieving operational excellence.
Job Description
We are looking for a Team Leader for Content Moderation Process to join our Moderation team, responsible for creating an inspiring team environment, setting clear goals, and overseeing day-to-day operations.
Requirements
- Proficiency in English and Bengali Language
- C1 English level required (Able to understand/read documents)
- Excellent verbal and written communication skills in English and Bengali
- At least 1 year of experience in customer support and service analysis positions
- Proficient skills with MS Office and Google Drive
- Able to join our training session
- Willing to work on rotational shifts, weekends, and public holidays