Walk-in For CSA For Non Voice Process With Good Typing Speed required
Gear IncKolkata, West Bengal, India
Posted January 27, 2026
Full Time
About the Company
Gear Inc is a global BPO provider that delivers customized outsourcing solutions across contact center, customer experience, content moderation, data management, and gaming support. Leveraging a workforce of over 6,000 professionals in 24 countries and multilingual capabilities, the company tailors technology‑driven engines of growth that streamline operations, enhance customer experiences, and accelerate innovation. Its distinctive value lies in a blend of localized expertise and cutting‑edge technology that evolves with client needs, ensuring secure, scalable, and measurable results. Gear Inc partners with leading brands to build precise, results‑driven solutions that free them to focus on core business functions.
Job Description
Walk-in interview for Customer Support Associate role. Primary responsibilities include responding to customer queries, troubleshooting product/service issues, and providing accurate solutions.
Requirements
- Bachelors degree in any field or equivalent experience
- Experience in Customer Support or a similar role (SME or Senior Agent experience preferred)
- Fluent in English (minimum B2, C1 preferred)
- Excellent communication, analytical, and problem-solving skills
- Proficient with customer support tools/software
- Willing to work on weekends, public holidays, and rotational shifting schedules including night shifts
- Willing to WFO only