Workforce Analyst
Gear IncManila, Philippines
Posted January 5, 2026
Full Time
About the Company
Gear Inc is a global business process outsourcing provider that delivers customized solutions across contact center, customer experience, content moderation, data management, and gaming support. Leveraging a workforce of over 6,000 professionals in 24 countries and support for 75 languages, the company combines cutting‑edge technology with local expertise to scale operations, enhance customer interactions, and accelerate innovation for leading enterprises. Its core differentiators include precise custom integration, a worldwide footprint that balances local nuance with global strategy, and a commitment to secure, measurable results. Gear Inc partners with brands to build tailored engines of growth, enabling them to focus on core functions while achieving operational excellence.
Job Description
Manage overall capacity planning for multi-geo / sites and products, lead a team of capacity planners, and provide recommendations for scaling resources efficiently.
Requirements
- Bachelor's degree in Computer Science or Information Technology, Business, Operations Management or related field
- Minimum of 2 years relevant experience
- Technical knowledge of MS office products and google suite
- Planning and Organizational skills
- Ability to make decisions on complex scenarios and under pressure
- Strong analytical and problem-solving skills with the ability to interpret complex data
- Excellent leadership, communication, and stakeholder management skills
- Ability to work under pressure, attention to details
- Willing to work shifting hours, weekends and public holidays
- Ability to work in a fast-paced environment with shifting priorities
Benefits
- Competitive salary and benefits package
- Opportunity to work on diverse and exciting projects
- Professional development and training opportunities
- Collaborative and innovative work environment
- Career growth potential within the company