Application Support Specialist (Europe)

Application Support Specialist for High Performance Computing (HPC) environments, providing technical support, training, and troubleshooting for users.

Requirements

• Level 1/2 technical support for HPC environment users
• Installation, configuration, and deployment of scientific and technical applications
• User request management via ticketing system
• Diagnosis and resolution of application and environment-related incidents
• User training and support (individual and group sessions)
• Technical documentation and user guide writing
• Computing environment management (modules, libraries, compilers)
• Job submission support and scheduler usage
• Technology watch on HPC applications and best practices
• Contribution to continuous improvement of support processes

Benefits

• Permanent contract
• Salary according to profile and experience
• Direct contact with high-level scientific and technical communities
• Continuous training on new HPC applications and technologies