IT Infrastructure Engineer II

Operate as part of a team responsible for the 24x7 availability of Geisinger's 30,000+ node, 150+ site network, cloud, and data center infrastructure. Monitor and maintain IT infrastructure, deploy and maintain IT infrastructure, consult with project teams, and create necessary documentation.

Requirements

• Monitors and maintains the IT infrastructure via tools or otherwise to ensure maximum availability.
• Deployment and maintenance of the IT infrastructure.
• Consults with project teams to ensure compatibility with existing solutions, infrastructure, and services.
• Creates necessary documentation of systems and infrastructure.
• Participates in the evaluation of new hardware products and upgrades.
• Utilizes standard procedures and methods to complete projects and work orders as assigned.
• Assists other engineers in determining Infrastructure Change Management risk.
• Responsible for the lifecycle of IT infrastructure components
• Participates in verification of normal service after all scheduled repairs or upgrades.
• Assists with troubleshooting and diagnosing errors in equipment.
• Knowledge in one or more sub-specialties of IT infrastructure (I.e. Security/firewalling, network protocols and topology, wireless, Data Center infrastructure, cloud, storage, etc.).
• Responds and take ownership or assists with incidents, requests or tasks and tickets as assigned.
• May be required to take place in an On-Call rotation.
• Ability to follow a MOP (Method of Procedure) for upgrade and deployment of infrastructure technologies.
• May be needed to provide guidance to other technical personnel in appropriate areas of expertise.
• Work is typically performed in an office environment.

Benefits

• Healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners
• Encourages an atmosphere of collaboration, cooperation and collegiality
• Proud to be an affirmative action, equal opportunity employer