Staff Electrical Engineer

Role Overview

The Staff Engineer, Customer Quality plays a key role in ensuring customer satisfaction within the Commercial and Industrial Business Group. This position provides advanced engineering expertise to resolve complex product quality issues while collaborating with cross-functional teams across engineering, manufacturing, quality, and service.

What You Will Do

Lead complex root cause investigations on product quality issues, design and develop advanced diagnostic approaches, implement corrective actions, and drive quality improvement initiatives.

Why It Might Be a Fit

This role requires strong problem-solving capabilities, cross-functional collaboration, and technical expertise in electrical engineering. The ideal candidate will have experience in new product design and development, and be able to work independently and apply engineering knowledge to improve products/processes.

Requirements

• Bachelor of Science degree in Electrical Engineering or a related discipline
• 7+ years of relevant engineering experience
• Experience in new product design and development, including machine design and knowledge of generator controls, tuning, and liquid-cooled engine systems
• Strong problem-solving capabilities with demonstrated ability to resolve complex engineering issues using structured methodologies
• Proven ability to work cross-functionally in a matrixed organisation and lead or contribute to project teams
• Demonstrated ability to manage multiple projects with high accuracy, strong attention to detail, and effective prioritisation
• Strong written and verbal communication skills, with the ability to translate complex technical concepts for diverse audiences
• Proficiency with engineering tools and systems, including FEA/diagnostic tools, 3D modelling (ProE/SolidWorks), MS Office, and ERP systems (e.g., SAP)
• Experience with electrical system diagnostics, including use of tools such as oscilloscopes
• Strong analytical and decision-making skills, with the ability to work independently, apply engineering knowledge to improve products/processes, and understand broader business and financial impact

Benefits

• Competitive Benefits: Health, Dental, Vision, 401k and many more
• State-of-the-art facility with an onsite gym, walking trails, café, free parking and many employee activities
• Scheduled events throughout the year that allow our employees, both current and retirees, to gather together and enjoy their time with their families and co-workers
• Pride! When a storm strikes, Generac employees always rise to the occasion.
• Make a positive impact. Generac has always been community-minded and dedicated to giving back.
• We believe in having fun. From minor celebrations to major events, our employees balance their work by building a strong culture of teamwork and collaboration through a variety of occasions, including our Fun Days.