Customer Service Team Lead
Generation TuxLouisville, Kentucky, United States
Posted March 12, 2026
Full Time
About the Company
Generation Tux is an Equal Employment Opportunity and Affirmative Action Employer. We believe that our goal is to enable incredible lifestyle experiences during major life events.
Job Description
Generation Tux is looking for a Customer Service Team Lead to join their Customer Experience division. The ideal candidate should be reliable, hard-working, detail-oriented, and able to problem-solve, with excellent verbal and written communication skills.
Requirements
- 1+ year of experience in a leadership role (people or process management)
- 3+ years in customer service experience (retail, call center, other)
- Effective negotiation and persuasion skills
- Strong relationship building and motivational skills
- Technology and web savvy
- Flexible schedule availability, including nights and weekends
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Health Insurance
- Dental Insurance
- Vision Insurance
