Call Center Representative

Genesis Orthopedics & Sports Medicine is seeking a Call Center Representative to provide excellent customer service skills, answer incoming lines, and assist patients, physician's offices, and patient support agencies.

Requirements

• High School graduate or GED required.
• 1 year direct customer service contact experience
• Previous computer experience in a windows environment
• Call center experience preferred
• Six months previous appointment scheduling experience
• Knowledge of medical terminology and an understanding of health insurance guidelines

Benefits

• 401(k)
• Flexible schedule
• Paid time off