Patient Services Officer
GenesisCareAlbury, New South Wales, Australia
Posted January 27, 2026
Part Time
About the Company
GenesisCare is a global leader in cancer care, bringing together a passionate team of healthcare professionals and support staff united by one purpose: to design care experiences that deliver the best possible life outcomes.
Job Description
GenesisCare is seeking a Patient Services Officer to join their caring and supportive team at the Albury clinic. The role involves providing exceptional customer service to patients and visitors, managing appointment bookings, and ensuring the smooth day-to-day operation of the clinic.
Requirements
- Strong customer service mindset and commitment to patient care
- Excellent communication and interpersonal skills
- Confidence managing a high volume of phone and in-person enquiries
- Strong organisational skills and high attention to detail
- Ability to work both independently and as part of a team
- Professional, empathetic and friendly approach
Benefits
- Monthly RDO
- Access to My Fitness Passport
- Discounts with Qantas, Bupa and gym memberships
- Ongoing professional development and training opportunities
- Award-winning learning and development programs
- Supportive, inclusive workplace culture
- Free, confidential wellbeing support