Director HR, LATAM

Genesys is seeking an experienced HR Regional Leader for LATAM to operate at the intersection of regional HR leadership and strategic business partnership. The role involves leading and enabling consistent, high-quality HR delivery across the region and directly supporting the VP of Sales, LATAM and regional leadership team within a global Go-to-Market (GTM) organization.

Requirements

• 10–12+ years of progressive HR experience, including Regional HR leadership across LATAM
• Strategic HRBP experience supporting Go-to-Market / Sales organizations, ideally in SaaS or technology environments
• Proven ability to operate in a global, matrixed organization, balancing regional and global priorities
• Experience supporting high-growth, cloud/SaaS or technology businesses (strongly preferred)
• Leadership & Business Partnership: Demonstrated ability to act as a strategic advisor to senior leaders, influencing decisions and driving business outcomes
• Strong capability in Organizational design & workforce planning, Performance management & high-performance culture building, Change management & transformation
• Experience leading and developing distributed HR teams
• Analytical & Operational Excellence: Strong data orientation with ability to translate insights into action, Experience leveraging people analytics, HR systems, and dashboards to inform decisions
• Core Skills: Exceptional communication, influencing, and stakeholder management skills, Ability to balance hands-on execution with strategic thinking, High degree of cultural awareness and regional expertise across LATAM
• Fluency in English, Spanish, and Portuguese, Willingness to travel across the LATAM region or internationally as needed, Prior experience in a public company or global SaaS organization is a plus

Benefits

• Generous Paid Time Off
• 401k Matching
• Tuition Reimbursement
• Relocation Assistance