Principal Professional Services Consultant

Genesys empowers organizations to improve customer and employee experiences. As a Principal PS Consultant, you will design, build, and deliver innovative contact centre and AI-powered experience orchestration solutions with Genesys Cloud. This role blends technical leadership with consultative expertise to ensure customer goals align with Genesys' strategic vision and best practices.

Requirements

• Serve as the lead technical architect for complex Genesys Cloud projects
• Configure, integrate, and deploy Genesys Cloud solutions
• Provide technical mentorship and training to internal teams and customers
• Identify and resolve engagement-related challenges proactively

Benefits

• Great benefits and perks like larger tech companies
• Independence to make a larger impact on the company and take ownership of their work