Senior AI/ML Engineer

Genesys empowers organizations to improve loyalty and business outcomes by creating the best experiences for their customers and employees. We are seeking a Senior AI/ML Engineer to help drive the innovation and evolution of our Conversational AI solutions with a focus on Generative AI systems at global scale.

Requirements

• 5+ years of software engineering experience with demonstrated expertise in AI/ML systems
• Deep expertise in conversational AI, NLP, and dialogue systems with proven track record of delivering production systems
• Strong software engineering fundamentals including system design, data structures, algorithms, and software architecture
• Excellent communication skills with the ability to influence and explain complex concepts across organizational levels
• Strong problem-solving skills and ability to work in a fast-paced, collaborative environment

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Tuition Reimbursement
• Relocation Assistance