Senior Solutions Consultant
GenesysSantiago, Santiago Metropolitan Region, Chile
Posted April 8, 2026
Full Time
About the Company
Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences.
Job Description
Genesys empowers organizations to improve loyalty and business outcomes by creating the best experiences for their customers and employees. We are looking for a Senior Solutions Consultant to design next-generation CX solutions powered by AI and cloud technologies.
Requirements
- Proven experience in pre-sales, solutions consulting, or solution architecture
- Strong understanding of CX, CCaaS, and customer journey orchestration
- Experience working with or positioning AI capabilities in CX
- Solid knowledge of cloud architectures, APIs, and integrations
- Ability to translate technology into business value and strategic impact
- Experience engaging with enterprise clients and C-level stakeholders
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Relocation Assistance
- Tuition Reimbursement