Senior Technical Account Manager
GenesysSweden
Posted March 20, 2026
Full Time
About the Company
Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences.
Job Description
Genesys empowers organizations to improve customer and employee experiences. The Senior Technical Account Manager role requires technical expertise and business acumen to deliver customer success and drive adoption of Genesys platform. Ideal candidate has experience in customer success, contact center management, and solutions consulting, with strong technical background in CX enterprise software.
Requirements
- BA/BS Degree
- Minimum of 5 years of relevant work experience
- Strong knowledge of Cloud contact center technologies
- Theoretical and practical knowledge in computer technology disciplines
- Scripting language knowledge (Python is a plus)
- Strong working knowledge of MS office productivity tools
Benefits
- Health insurance
- 401(k) Matching
- Paid Time Off
- Relocation Assistance
- Flexible hours