Senior Technical Architect – AI
GenesysSão Paulo, Brazil
Posted June 1, 2026
Full Time
About the Company
Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences.
Job Description
Genesys empowers organizations to improve loyalty and business outcomes by creating the best experiences for their customers and employees through AI-powered Experience Orchestration platform. The Senior Technical Architect – AI role involves planning and designing the foundational framework for leveraging AI technologies effectively.
Requirements
- Leverage deep technical knowledge of Genesys AI offerings and underlying artificial intelligence technologies
- Develop technical and blueprint content to support the Customer Success and Services (CSS) organization
- Assist in pre-sales and post-sales activities, including trial programs, AI integration methods, and product value assessments
Benefits
- Paid Time Off
- 401k Matching
- Retirement Plan
- Relocation Assistance