Senior User Experience Designer
GenesysGalway, Ireland • Ireland
Posted April 8, 2026
Full Time
About the Company
Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences.
Job Description
Genesys empowers organizations to improve loyalty and business outcomes by creating the best experiences for their customers and employees. We are looking for a Senior User Experience Designer with a Conversational Design Focus to define ideal conversational flows for a range of use cases.
Requirements
- 4+ years of experience in conversation design, UX design, service design, or a related field
- Experience working on AI, NLU, or LLM-based products is strongly preferred
- Experience defining conversational or AI-driven experiences, including multi-turn interactions
Benefits
- Flexible work options
- Career development & growth
- Competitive pension scheme
- Annual bonus program
- Comprehensive health coverage
- Financial protection
- Family-friendly policies
