Senior UI/UX Designer
CyaraIndia
Posted March 6, 2026
Full Time
About the Company
Cyara is a leader in customer experience (CX) transformation, offering an AI-based platform that optimizes interactions across voice, video, digital, and chatbot channels. With services like IVR testing, contact center monitoring, and CX assurance, Cyara helps businesses enhance customer journeys while reducing costs and minimizing risks. The company's commitment to innovation and excellence is reflected in its 96% customer retention rate and world-class Net Promoter Score (NPS), making it a trusted partner for global brands seeking to deliver exceptional CX at scale.
Job Description
Cyara is the global leader in AI-powered customer experience assurance. We're looking for a Senior User Experience / User Interface Designer to join our UX team and contribute to defining the user experience of our products.
Requirements
- Identify user needs through research and interviews
- Create, produce, and test wireframes, user stories, user journeys, mock-ups, and usability requirements
- Present designs to cross-functional teams and external stakeholders
- Collaborate with non-design stakeholders to promote design thinking and processes
- Partner with product managers, developers, and architects to understand business goals and translate them into user-centered design solutions
Benefits
- Paid Time Off
- 401k Matching
- Retirement Plan
