Software Engineer, Full Stack — Agentic AI

Genesys empowers organizations to improve customer experience through AI-powered solutions. We're hiring a full-stack engineer to build AI applications that solve real problems in customer experience.

Requirements

• ~3 years of professional software engineering experience or equivalent demonstrated by shipped products.
• Full-stack fundamentals across frontend, backend, and APIs.
• Hands-on experience building with LLMs — tool calling, structured outputs, retrieval/RAG, evaluation.
• Comfortable with agentic patterns: multi-step reasoning, autonomous tool use, structured planning, and the failure modes that come with giving an LLM real agency.

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship