Sr. Solution Consultant
GenesysMaryland, United States
Posted March 18, 2026
123100 - 216500 USD
Full Time
About the Company
Genesys is a global leader in AI-powered Experience Orchestration, empowering more than 8,000 organizations worldwide to create the best customer and employee experiences.
Job Description
Genesys empowers organizations to improve loyalty and business outcomes by creating the best experiences for their customers and employees. We're looking for a Senior Solutions Consultant to play a critical role in helping customers understand how AI-powered Experience Orchestration delivers real business value.
Requirements
- 5+ years in Solutions Consulting, Technical Presales, Solutions Architecture, or a comparable customer-facing technical role
- Experience supporting enterprise or complex SaaS evaluations
- Strong understanding of cloud platforms, APIs, integrations, and modern SaaS architectures
Benefits
- Medical, Dental, and Vision Insurance
- Telehealth coverage
- Flexible work schedules and work from home opportunities
- Development and career growth opportunities
- Open Time Off in addition to 10 paid holidays
- 401(k) matching program
- Adoption Assistance
- Fertility treatments