Académie de support Genetec / Genetec Support Academy

Genetec Support Academy is a career advancement program for individuals interested in joining our level 1 Technical Support team. The program provides comprehensive training in technical skills, including networking, Windows administration, and cybersecurity.

Requirements

• Excellent communication skills in English and French (additional languages an asset)
• Ability to work in a fast-paced environment with professionalism and confidence
• Resourceful people who are passionate about technology
• Experience with ticketing systems (asset)
• Experience handling customer calls (asset)
• Understanding of electronics and electricity basics (asset)

Benefits

• Attractive compensation package
• Training Tuition Reimbursement Program
• Subsidized meals in our amazing Bistro (Les Cordons Bleus)
• Work-life balance with a flexible working schedule
• Free, unlimited coffee
• Private, free parking for all employees
• Onsite fitness facility with personal trainer