Genetec Support Academy is a career advancement program for individuals interested in joining our level 1 Technical Support team. The program provides comprehensive training in technical skills, including networking, Windows administration, and cybersecurity.
Requirements
- Excellent communication skills in English and French (additional languages an asset)
- Ability to work in a fast-paced environment with professionalism and confidence
- Resourceful people who are passionate about technology
- Experience with ticketing systems (asset)
- Experience handling customer calls (asset)
- Understanding of electronics and electricity basics (asset)
Benefits
- Attractive compensation package
- Training Tuition Reimbursement Program
- Subsidized meals in our amazing Bistro (Les Cordons Bleus)
- Work-life balance with a flexible working schedule
- Free, unlimited coffee
- Private, free parking for all employees
- Onsite fitness facility with personal trainer