Ingénieur Support Technique - Contrôle d'accès F/H/X

Genetec is a Canadian international company that offers a wide range of solutions, including intelligence, security, and operations. The company is driven by innovation and has a diverse team of passionate individuals. Genetec prioritizes the success and well-being of its employees, as demonstrated by a high engagement score in 2023.

Requirements

• Degree in Computer Science, Electronics, or equivalent experience.
• Ability to analyze, solve problems, and make decisions quickly.
• Ability to collaborate and promote internal communication.
• Ability to create and maintain a trust relationship with clients.
• Flexible and adaptable attitude in complex situations.
• Professional mastery of English, Spanish, and French.
• Previous experience in technical support or customer service is appreciated.
• Good knowledge of Windows operating systems and their key components.
• Experience in configuring and troubleshooting network equipment (switches, routers).
• Mastery of network principles, protocols, and storage solutions.
• Familiarity with server virtualization and client/server architecture.
• Mastery of access control (readers, UTL, cabling, etc.).

Benefits

• Internal survey on engagement score of 4.4/5 in 2023
• Training and professional development offered