Ingénieur Support Technique - Contrôle d'accès F/H/X

Genetec is a Canadian company with international reach that promotes communication, creativity, and continuous learning. As a Technical Support Engineer, you will work with the Sales, R&D, and Professional Services teams to provide exceptional service and strengthen relationships with clients across the EMEA region.

Requirements

• Degree in Computer Science, Electronics or equivalent experience
• Ability to analyze, solve problems and make quick decisions
• Ability to collaborate and promote internal communication
• Ability to create and maintain trusting relationships with customers
• Flexible and adaptable mindset in complex situations
• Professional mastery of English, Spanish, and French
• Good knowledge of Windows operating systems and their key components
• Experience in configuring and troubleshooting network equipment (switches, routers)
• Mastery of network principles, protocols, and storage solutions
• Familiarity with server virtualization and client-server architecture
• Mastery of access control (readers, UTLS, cabling, etc.)

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance