Ingénieur Support Dédié EMEA / Dedicated Customer Support EMEA - F/H/X
GenetecFrance
Posted January 22, 2026
Full Time
About the Company
Genetec is a Canadian company with a global presence, driven by innovation and equipped with a wide range of solutions that encompass intelligence, security, and operations.
Job Description
Dedicated Customer Support EMEA role at Genetec, a Canadian company with a global presence. The successful candidate will collaborate with various departments to maintain strong relationships with strategic clients, providing technical support and training, and traveling across Europe to resolve issues and perform evaluations.
Requirements
- Diploma in computer science, telecommunications, electrical engineering, or equivalent experience
- Ability to analyze, resolve problems, and make decisions
- Collaboration and internal communication skills
- Competence to establish and maintain lasting customer relationships
- Flexible and adaptable in problem-solving situations
- Professional proficiency in English and French (a third language is a major asset)
Benefits
- 4.4/5 internal engagement survey rating
- Diverse and inclusive work environment
- Training and professional development opportunities