Technical Support Engineer (Japanese)

Genetec is seeking a Technical Support Engineer to provide quality and professional post-sales services to customers via email, phone, text chat or on-site support. The role requires a strong technical understanding of Genetec solutions and the ability to work independently while being part of a dynamic team.

Requirements

• Computer Sciences, Computer Engineering, Electronics or equivalent degree
• First professional experience in a similar role
• Strong analytical and troubleshooting skills in both hardware and software
• Flexible and able to multitask
• Experience in customer service, technical support, and project management

Benefits

• Attractive compensation package
• Training Tuition Reimbursement Program
• Work-life balance with a flexible working schedule