Technical Support Engineer (Japanese)
GenetecJapan
Posted February 9, 2026
Full Time
About the Company
Genetec provides innovative software tools to diagnose and solve complex technical issues and service outages, and is looking for a Technical Support Engineer to join its team.
Job Description
Genetec Technical Support Engineer provides quality and professional post-sales services to customers via email, phone, text chat or on-site support. The role is based in Tokyo Japan and involves diagnosing and solving complex issues and service outages, collaborating with other Technical Support specialists and R&D engineers, and developing and maintaining a strong relationship with new and existing customers.
Benefits
- Attractive compensation package
- Training Tuition Reimbursement Program
- Work-life balance with a flexible working schedule