Application Support Manager (we have office locations in Cambridge, Leeds & London)

Genomics England is seeking an Application Support Manager to act as the subject matter expert for key applications that are essential to delivering organisational objectives. The role involves working collaboratively across teams to ensure systems effectively meet business and user needs.

Requirements

• Proven problem-solving abilities with a proactive, solutions focused approach.
• Strong experience working with Microsoft Intune, Microsoft 365, Exchange, and Active Directory environments.
• Excellent communication skills, with the ability to collaborate confidently and build positive working relationships.
• Demonstrated initiative, creativity, and willingness to contribute innovative ideas.
• Skilled in stakeholder management, with the confidence to engage effectively at all levels.

Benefits

• Generous Leave: 30 days’ holiday plus bank holidays, additional leave for long service, and the option to apply for up to 30 days of remote working abroad annually (approval required).
• Family-Friendly: Blended working arrangements, flexible working, enhanced maternity, paternity and shared parental leave benefits.
• Pension & Financial: Defined contribution pension (Genomics England double-matches up to 10%, however you can contribute more if you wish), Life Assurance (3x salary), and a Give As You Earn scheme.
• Learning & Development: Individual learning budgets, support for training and certifications, and reimbursement for one annual professional subscription (approval required).
• Recognition & Rewards: Employee recognition programme and referral scheme.
• Health & Wellbeing: Subsidised gym membership, a free Headspace account, and access to an Employee Assistance Programme, eye tests, flu jabs.